Receptionist-Bilingual
Location: Fall River, MA, United States
Date Posted: Mar 18, 2025
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Description
Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an engaging team, bringing restaurant-quality products to America including single-serve grab-n-go fresh soups, mac & cheese, and entrées in grocery stores across the country, as well as for hot bars and restaurants. Help us create the finest food experiences including those with specialty certifications that include organic, gluten-free, and low sodium, among others. Join a proven team for growth, success, and a satisfying career!
Summary: Receives calls and guests at facility, determines the nature of business, and directs calls and guests to destination by performing the following duties. Perform administrative duties to fit business needs. Maintains and organizes reception areas.
Receptionist Duties include:
- Answer all incoming calls.
- Follows set procedures for Voice-mail, paging etc..
- Welcomes all visitors: Log into Envoy visitor system and assign badge, locate appropriate parties to escort visitor through building
- Ensures coverage of the phone
- Other responsibilities with similar skill, work conditions, and responsibilities as assigned.
Administrative Duties include:
- Monitors Speed Dial List and Phone Extension List
- Monitors office supplies and Responsible for ordering office supplies
- Receives, distributes and completes misc. mailings
- Distributes faxes
- Prepare UPS/USPS mail for daily pick-up
- Verify and sign for shipments from outside carriers (UPS, FedEx, DHL, etc.) and notify proper office or individual of receipt of goods
- Coordinate usage of company vehicles and meeting rooms
- Assist with customer/employee visits and communicate with proper people
- Manage inventory of toner supply for all copy machines
- Manage Staples/office supply orders and distribute them to correct recipients
- Ensure all printers have plenty of paper/toner to cover the work week and check regularly
- Monitor basic maintenance of office equipment and communicate to IT any issues
- Actively work with the safety/security team to ensure the security of the front desk
- Set the ambiance with appropriate lobby music and ensure cleanliness and organization of front desk area
- Train other staff at the front desk as needed to cover lunch breaks
- Communicate verbally/written between customers, internal departments, and relevant staff to ensure a smooth customer experience
- Assist in the coordination of special projects & events where necessary
- Other responsibilities with similar skill, work conditions, and responsibilities as assigned.
Hours Monday – Friday, 7:30am - 4:30pm 1/2-hour lunch
Education and/or Experience:
- High School Diploma or GED
- Six months related office experience
- Working knowledge of Microsoft Office
- Bilingual Spanish/English skills preferred
Our Total Compensation Package Includes:
- Medical, dental and vision benefits
- 401k with Company match
- Paid time off including vacation, sick time and holidays
- Education Assistance Program
- Life Insurance and Short-Term Disability
- Discounts on Blount products at Company retail locations
- Discretionary Annual Bonus Program
